Responsible gambling

Last updated: 2026-11-02T02:23:16+00:00

Long term, gambling means losing money. That arithmetic behind the house edge is what funds everything, and it stays fixed regardless of bonus, filter or strategy; it is not a warning sign. All of the following comes from that.

Decide before you start

Determine your loss threshold ahead of the first deposit rather than mid-way through a losing streak. Unlike one picked while chasing losses, a calmly picked limit actually holds. Treat what you spend as the price of entertainment rather than as an investment that should come back.

The tools in your account

• Deposit limit — caps what you are able to pay in, whether that is measured by day, week or month.
• Loss limit — a cap on how much you can lose overall across a period.
• Session reminder — a pop-up showing your current playing duration.
• Time-out — a self-chosen period during which the account is locked.
• Self-exclusion — bars account access for a longer duration.

Lowering a limit takes effect immediately. Speeding up a limit increase is deliberately avoided, so nobody can wipe it out at the single moment that counts most.

Warning signs

Sooner is better than later for spotting three patterns: spending money earmarked for other things, chasing back losses, and minimising the real time or money involved when talking to others. Taken alone, none of these patterns says a great deal. In combination, the three are telling.

Where to get help

Not one of these organisations is affiliated with us.

• ConnexOntario calls on 1-866-531-2600 are free and private.
• Responsible Gambling Council — independent, not-for-profit, and a source of information for players and families alike.
• Gamban — software that blocks gambling sites across your devices.

Under-age gambling

We reserve accounts for grown-ups aged 19 and up. If you share a device, use parental control software and keep login details out of reach. Should a minor open an account, it is closed and winnings are voided.